Privacy Policy
Service: Discover North Ayrshire website
Data controller: North Ayrshire Council
Last updated: 29 April 2026
Discover North Ayrshire is operated by North Ayrshire Council (“we”, “us”, “our”). We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you use the Discover North Ayrshire website, including when you submit a business listing or local event.
Why we process information
The Discover North Ayrshire website supports tourism, culture and economic development in North Ayrshire by promoting local businesses and events.
We process information in order to:
- Review and manage tourism‑related submissions
- Publish approved business and event listings
- Maintain the accuracy and relevance of published content
- Improve the performance and usability of the website
What information we collect
Business or Event Submission Forms
When a business or event is submitted, we collect information that is intended for public display, including:
- Business or event name
- Description of services or activities
- Address or location
- Website and social media links
- Public contact details (such as a phone number or email address intended for publication)
- Images and logos submitted for publication
We do not collect private or sensitive personal information through these forms.
Some submitted information may constitute personal data under UK GDPR where it relates to a sole trader or identifiable individual. This information is processed only for the purposes of publishing and maintaining tourism listings.
Website analytics (cookies)
The website uses analytics cookies only where consent has been given.
If you accept cookies, limited analytics information is collected through Google Analytics to help us understand how the website is used and to improve the service. This may include:
- Pages visited
- Time spent on the website
- Device and browser type
- Approximate geographic location
No analytics cookies are set unless consent is provided.
Lawful basis for processing
Under UK GDPR, the lawful bases for processing information through this website are:
- Public task – the processing is necessary for the performance of a task carried out in the public interest, namely tourism promotion and economic development
- Consent – where information is voluntarily submitted for publication
- Consent – where analytics cookies are accepted via the cookie banner
Publication of information
Information submitted through the business and event forms is treated as information provided for public publication on the Discover North Ayrshire website.
We do not publish private correspondence or unintended personal details. If you believe information published about your listing is inaccurate or should be removed, you may contact us at tourism@north-ayrshire.gov.uk.
How long we keep information
- Information relating to published listings is retained while the listing remains relevant to tourism promotion
- Listings may be reviewed periodically and removed where no longer appropriate or accurate
- You may request removal or amendment of a listing at any time
Sharing your data
We do not sell or trade your personal data.
Information may be shared internally within North Ayrshire Council where necessary for service delivery.
All information is processed within the UK unless otherwise stated.
How we protect information
North Ayrshire Council uses appropriate technical and organisational measures to protect information, including:
- Secure council‑approved systems
- Restricted access to authorised staff only
- Regular review of information handling practices
Your data protection rights
Under UK GDPR, you have the right to:
- Request access to information held about you
- Request correction of inaccurate information
- Request erasure of information where applicable
- Object to or restrict processing in certain circumstances
- Withdraw consent where processing is based on consent
You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk
Cookies
This website uses cookies to improve usability and gather anonymous analytics.
Further information is available in our Website Disclaimer.
Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be published on this page.
Contact us
If you have questions about this Privacy Policy or how your data is handled, please contact: tourism@north-ayrshire.gov.uk
Data Protection Officer
If you have concerns about the processing of your personal data by North Ayrshire Council, you may contact the Data Protection Officer:
Data Protection Officer
North Ayrshire Council
Cunninghame House
Irvine
KA12 8EE